Remove contact
article thumbnail

4 Tips for Training Your Staff Through Telehealth Implementation

AMD Telemedicine

In fact, according to a GoodRx survey, over 60% of physicians and nurses plan on using telehealth in combination with in-person visits in the future. Here are a few things you can do to train and support your team during telehealth implementation to ensure you’re creating a sustainable care plan for patients: 1.

article thumbnail

Making the Patient Portal Relevant at Community Health Alliance

Healthcare IT Today

” CHA has trained their staff to “talk up” the portal with patients, where appropriate. Everyone at CHA is bought in, because they know that every patient that uses the portal is one less who will call into their contact center which means better service for those who do not have Internet access.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Predictions from report -- The Tech User Experience Needs an Upgrade

Aging in Place Technology Watch

Despite preferences, surveys show that today’s user experience for older adults is more problematic than ever. The agent will know our agreed-upon terms of service, sources to retrieve our data and a contact list to use in the software. Then device proliferation in homes – and the corresponding frustration became too obvious to miss.

75
article thumbnail

Support Growing for Pharmacists to Ease Physician Workload

Healthcare IT Today

In a recent survey, Surescripts found growing support for pharmacists to prescribe a select number of medications to patients, thus easing the workload on physicians. Pharmacists, for example, are trained and licensed to prescribe and renew a small number of medications. What was the most surprising finding from the survey?

article thumbnail

Linkage – A rare survey of technology ownership among the oldest

Aging in Place Technology Watch

This 2019 Technology Survey of Older Adults Age 55-100 , conducted online, notes that 80% of respondents (45% of whom live in senior-oriented communities/housing) have smartphones. With grandchildren encouragement and media hype, unlike the 2016 Link·age survey , the responders were quite aware of the newer technologies on the market.

87
article thumbnail

The Tech Support Chasm -- tough to cross for older adults

Aging in Place Technology Watch

The still-baffled contact their friends and relatives – maybe that works for some who have caring and patient relatives. Surveyed older adults struggle with technology they own in 2023. According to AARP’s most recent survey of older adults , 20% of the 70% individuals own smart home technology (small sample, though).

130
130
article thumbnail

Planning for a sustainable virtual care delivery model

AMD Telemedicine

One McKinsey survey found more than 80% of physicians are offering virtual care services — up from just 13% in 2019 — and nearly all consumers surveyed have used telehealth services at some point during the pandemic. This sudden spike in demand meant practices needed to quickly adapt to new workflows, technology, and training.